Rochester Castle Access Statement

Medway Council has a commitment to the provision of high quality services and endeavours to understand and meet individual customer needs.

The council strives to provide a quality experience to all and is committed to providing accessibility for all visitors where possible. Rochester Castle is an historic building which can be challenging for some visitors with disabilities. The castle staff will be pleased to help you. For information and assistance please see our Accessibility Statement for the castle.

Rochester Castle is located in the town centre at the top of Castle Hill.

Before you visit, Rochester Castle is open from 10 am to 6pm from April to September and from 10am to 4pm October-March. Last admissions are 45 minutes before closing.

Public Transport 
The nearest train station is Rochester

Parking
There are pay and display car parks in Rochester., with a disabled parking car park located opposite Boley Hill car park.

Refreshments
Rochester High Street offers a wide range of cafe and restaurant options within easy reach of the castle.

Toilet Facilities
Toilets are within the grounds of Rochester Castle, with a disabled toilet available to use with a Radar key.

Entrance and Reception
The Entrance to Rochester Castle Gardens is up a short, but steep hill, the grounds have a tarmac route and interpretation signage is available throughout.

Castle Grounds
A gravel path approximately 3m wide takes visitors up to the castle. The grassed areas are large and flat, ideal for picnicing.

Castle Keep
Access to the Keep is via a flight of modern, wooden stairs with a handrail. Entrance to the ticket office is up these stairs. There is a hearing induction loop installed in the reception counter. Audio guides are available to hire for £1. Information panels in English and French meet the requirements for visually-impaired visitors.

Shop
Inside the Castle Keep, there are 50 external, shallow, even wooden steps to the ticket office and shop.

Contact Information Address:
Rochester Castle
Castle Hill
Rochester
Kent ME1 1SW

Phone 01634 335882
Email: [email protected]

Other useful numbers:
Visitor Information Centre: 01634 338141
Medway Council Customer Services: 01634 333333
Customer Services minicom: 01634 333111